Privacy Policy
Last updated: January 2026
Coherence ("we," "us," "our," or "Company") operates the orangespacediag.info website (the "Site"). This Privacy Policy explains how we collect, use, disclose, and otherwise handle your personal information when you visit our Site and use our services.
Information We Collect
We may collect information about you in the following ways:
Information You Provide Directly
When you contact us through forms, email, or phone, you may provide personal information such as your name, email address, phone number, postal address, and details about your organizational challenges or storage needs. This information helps us respond to your inquiries and provide tailored guidance on fabric storage solutions.
Automatically Collected Information
When you visit the Site, we may automatically collect certain technical information, including:
- Your IP address and device identifier
- Browser type, version, and operating system
- Pages visited, time spent on pages, and navigation patterns
- Referring website or search query that led you to the Site
- General geographic location (city and country level)
This information is collected through standard server logs and, where applicable, through analytics tools to help us understand how visitors use the Site and improve our content and user experience.
Cookies and Similar Technologies
We may use cookies and similar tracking technologies (such as web beacons or pixels) to recognize you, remember your preferences, understand how you interact with the Site, and deliver a more personalized experience. These may include:
- Essential cookies: Required for the Site to function properly
- Analytics cookies: Help us measure Site traffic and user behavior to improve our services
- Preference cookies: Remember your choices and settings
You can control cookie settings through your browser. However, disabling certain cookies may limit your ability to use some features of the Site.
How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries and provide customer support
- To send you requested information about our fabric storage solutions and organizational guidance
- To improve and optimize the Site's functionality, design, and content
- To understand user behavior and preferences to enhance your experience
- To comply with legal obligations and enforce our Terms of Service
- To prevent fraud, abuse, and other harmful activities
- To send occasional updates, newsletters, or promotional materials (only with your consent where required by law)
Legal Basis for Processing (GDPR)
As a business operating in Germany and serving customers in the European Union, we process personal data in accordance with the General Data Protection Regulation (GDPR). Our legal bases for processing include:
- Consent: Where you have explicitly consented to the processing
- Contract: Where processing is necessary to fulfill a request or service you have asked for
- Legal obligation: Where we are required by law to process your data
- Legitimate interests: Where we have a legitimate business interest that does not override your rights and freedoms
Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following limited circumstances:
- Service providers: We may share information with trusted third parties who assist us in operating the Site, conducting our business, or servicing you (such as hosting providers, email service providers, or analytics platforms). These service providers are contractually obligated to use your information only as necessary to provide services to us.
- Legal requirements: We may disclose your information if required by law, court order, or government request, or if we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.
- Business transfers: If Coherence is involved in a merger, acquisition, bankruptcy, or sale of assets, your information may be transferred as part of that transaction.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Generally:
- Contact information provided through inquiry forms is retained for up to two years after your last interaction with us, unless you request deletion sooner
- Analytics data is typically retained for up to 13 months
- If you subscribe to communications, we retain your email address until you unsubscribe
You may request deletion of your personal data at any time, subject to legal or contractual obligations to retain it.
Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
- Right of access: You may request a copy of the personal data we hold about you
- Right to rectification: You may request that we correct inaccurate or incomplete information
- Right to erasure: You may request deletion of your personal data, subject to certain exceptions
- Right to restrict processing: You may request that we limit how we use your information
- Right to data portability: You may request your data in a structured, commonly used format
- Right to object: You may object to certain types of processing, including marketing communications
- Right to withdraw consent: If we process your data based on consent, you may withdraw it at any time
To exercise any of these rights, please contact us using the information provided below. We will respond to your request within 30 days or as required by applicable law.
Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your data, we cannot guarantee absolute security.
Third-Party Links
The Site may contain links to third-party websites and services that are not operated by Coherence. This Privacy Policy does not apply to external sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites before providing your information.
Children's Privacy
The Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information promptly. If you believe a child has provided us with personal information, please contact us immediately.
International Data Transfers
Coherence is based in Berlin, Germany. Your personal information may be processed and stored in Germany and other countries. If you are located outside Germany, by using the Site, you consent to the transfer of your information to Germany and other countries, which may have different data protection laws than your country of residence.
Contact Us
If you have questions about this Privacy Policy, wish to exercise your rights, or have concerns about our data practices, please contact us:
Coherence
Email: hello@orangespacediag.info
Phone: +49 1571 7813600
Website: orangespacediag.info
Location: Berlin, Germany
If you are located in the European Union and believe we have violated your data protection rights, you also have the right to lodge a complaint with your local data protection authority.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by updating the "Last updated" date at the top of this page and, where appropriate, by posting a notice on the Site or sending you an email. Your continued use of the Site after any changes constitutes your acceptance of the updated Privacy Policy.